FREE UK Delivery

FREE UK Tracked Delivery is standard.

Lights are professionally packaged in a brown box with no external markings. Each order can be tracked and will require a signature.

When will I receive my lights?

Your product will ship within 48 hours of ordering. Once your order ships, you will receive an email with tracking information.

Return Policy

If you have questions about this return policy please contact us directly by one of the methods outlined on the Contacts page. Shipping and handling charges for returning items are to be paid by the buyer.

Items must be returned to us using one of these shipping services UPS, FedEx, DHL, dpd, DX, ParcelForce or USPS and be fully tracked and insured. Note: If you don’t use a shipping method with tracking to return an item and we do not receive the product, you may not be covered under this policy, our refund policy or our Warranty.

Refunds

If you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you’ve had the item, and how the item was purchased including any discounts.

Refunds & Restocking Fees

If You Return You’ll Receive
Items as new, in original packaging with all accessories within 14 days of purchase 100% of the item’s original purchase price less £25 handling fee per unit.
Items as new, in original packaging with all accessories within 15 – 60 days of purchase 75% of the item’s original purchase price less £25 handling fee per unit.
Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to our error – Within six months of sale Up to 25% of the item’s original purchase price depending on condition.

How Refunds Are Issued

Refunds are issued based on the original method of payment for the item. The guidelines for refunds are as follows:

Payment Method Refund Method Time to Initiate Refund (After Return Is Received)
Credit Card Refund to Credit Card 14 days
Cash Refund by Check or Money Order 14 days
PayPal Refund to PayPal Account 14 days
Wire or ACH Wire or ACH to Bank Account 14 days